Highlands Health Network
Located in Orangeville and Grand Valley
New Information on Uninsured Services
Effective December 11, 2023
Our offices will be partnering with PatientSERV, the Ontario Medical Association’s partner in uninsured services management. PatientSERV allows patients to easily manage their uninsured services payments through an online platform and dedicated support team, which will help you cover the costs of uninsured services in a hassle-free and efficient manner. Through PatientSERV, we will be offering two options for patients.
The PS365 Annual Fee Plan – A flat rate that covers the cost of prescription refills without a visit, and many uninsured services for one year (see full list of services for more details).
Pay-As-You-Go – Simply pay for any uninsured services if and when you use them. This means no up-front fee. In this case, any uninsured services you receive will be charged on a Pay-As-You-Go basis. Patients will receive invoices for uninsured services used and have the option of paying invoices online, by telephone, in-person (at the clinic) or via mail.
If you have any questions about uninsured services or would like to pay over the phone, please contact PatientSERV at 1-800-385-3210.
Patients can use this link to sign into the PatientSERV Patient Portal. This allows patients to purchase a block plan or make payment for an invoice themself 24/7.
Regardless of the choice you make, please be assured that it will have no bearing upon the medical care you receive from our clinics as your healthcare is our top priority. Thank you for placing your trust in us to provide you with the highest quality healthcare possible, which we hope to fulfill for many more years to come.
140 Rolling Hills Dr
Orangeville, ON, L9W 4X8
Mon - Thurs: 8:40 am - 4:30 pm
Fridays: 8:40 am - 4pm
Sat, Sun, & Statutory holidays: Closed
Grand Valley Medical Centre
21 Main St N.,
Grand Valley, Ontario, L9W 5S6
Mon - Thurs: 9am - 4pm
Fri: 9am - 2pm
Closed 12-1 pm
Sat, Sun & Statutory holidays: Closed
Dynacare Lab Services
Available in Orangeville & Grand Valley
You can get your lab work done right in our offices. Dynacare has a technician on site in Orangeville five days a week.
Monday, Tuesday, Wednesday
Orangeville 8:45 am -4:15 pm
Grand Valley 9:00-11:45 am
Orangeville 1:30-4:15 pm
Orangeville 8:45 am -3:45 pm
Closed daily 12:15 pm -1:15 pm