(519) 941-7575
Highlands Health Network
Located in Orangeville and Grand Valley
WE HAVE NEW AUTOMATED OPTIONS TO RENEW PRESCRIPTIONS FASTER.
Option 1
USE THE “PRESCRIPTION RENEWAL REQUEST” LINK ON THE HOMEPAGE. THERE IS A $15 FEE TO USE THIS SERVICE IF YOU HAVE NOT JOINED THE PS365 PLAN.
Option 2
CALL OUR CLINIC AT 519-941-7575 AND PRESS 7 TO LEAVE A MESSAGE FOR YOUR PRESCRIPTION REQUEST.
THERE IS A $15 FEE TO USE THIS SERVICE IF YOU HAVE NOT JOINED THE PS365 PLAN.
Option 3
HAVE YOUR PRESCRIPTIONS RENEWED AT YOUR VISIT WITH YOUR DOCTOR.
THERE IS NO CHARGE FOR THIS SERVICE.
New Information on Uninsured Services
Effective December 11, 2023
Our offices will be partnering with PatientSERV, the Ontario Medical Association’s partner in uninsured services management. PatientSERV allows patients to easily manage their uninsured services payments through an online platform and dedicated support team, which will help you cover the costs of uninsured services in a hassle-free and efficient manner. Through PatientSERV, we will be offering two options for patients.
The PS365 Annual Fee Plan – A flat rate that covers the cost of prescription refills without a visit, and many uninsured services for one year (see full list of services for more details).
Pay-As-You-Go – Simply pay for any uninsured services if and when you use them. This means no up-front fee. In this case, any uninsured services you receive will be charged on a Pay-As-You-Go basis. Patients will receive invoices for uninsured services used and have the option of paying invoices online, by telephone, in-person (at the clinic) or via mail.
If you have any questions about uninsured services or would like to pay over the phone, please contact PatientSERV at 1-800-385-3210.
Patients can use this link to sign into the PatientSERV Patient Portal. This allows patients to purchase a block plan or make payment for an invoice themself 24/7.
Regardless of the choice you make, please be assured that it will have no bearing upon the medical care you receive from our clinics as your healthcare is our top priority. Thank you for placing your trust in us to provide you with the highest quality healthcare possible, which we hope to fulfill for many more years to come.
Orangeville Location
140 Rolling Hills Dr
Orangeville, ON, L9W 4X8
Phone: 519-941-7575
Fax: 519-941-7060
Office Hours
Mon - Thurs: 8:40 am - 4:30 pm
Fridays: 8:40 am - 4pm
Sat, Sun, & Statutory holidays: Closed
Grand Valley Medical Centre
21 Main St N.,
Grand Valley, Ontario, L9W 5S6
Phone: 519-928-5666
Fax: 519-928-3260
Office Hours
Mon - Thurs: 9am - 4pm
Fri: 9am - 2pm
Closed 12-1 pm
Sat, Sun & Statutory holidays: Closed
Dynacare Lab Services
Available in Orangeville & Grand Valley
Lab Services
You can get your lab work done right in our offices. Dynacare has a technician on site in Orangeville five days a week.
Monday, Tuesday, Wednesday
Orangeville 8:45 am -4:15 pm
Thursday
Grand Valley 9:00-11:45 am
Orangeville 1:30-4:15 pm
Friday
Orangeville 8:45 am -3:45 pm
Closed daily 12:15 pm -1:15 pm